Administrative Assistant

ESSENTIAL FUNCTIONS and RESPONSIBILITIES
• Types form letters. 
• Sets up, maintains and locates claim files. 
• Processes packets. 
• Conducts computer data entry and processing; documents claim files in the system correctly. 
• Prepares spreadsheets and documents in software applications. 
• Answers and initiates telephone calls as required. 
• Maintains stationary supplies. 
• Sends overnight and messenger outgoing mail. 
• Processes returned letters and unidentified mail. 
• Transmits facsimiles. 
• Prints reports and documents.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES
• Performs other duties as assigned.
• Supports the organization's quality program(s).

QUALIFICATIONS
Education & Licensing
High school diploma or GED required.

Experience
Six (6) months clerical experience preferred.

Skills & Knowledge
• Good oral and written communication 
• PC literate, including Microsoft Office products 
• Strong organizational skills 
• Good interpersonal skills 
• Ability to work in a team environment 
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:
Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:
Computer keyboarding, travel as required

Auditory/Visual:
Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

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