Business Analyst I

Title: Business Analyst I
Location: Deerfield, IL  60015
Duration: 3+ months
 
  Job Description: This is a temporary-only position (3 to 4 months) will report directly to the ACH Supervisor and will be mainly responsible for customer transaction processing. This position’s hours can be from an 8 hour shift between 9:30 AM CST to 6:30 PM CST. Some holiday coverage will be necessary.
 
 Responsibilities 
 
 •       Process daily ACH, EFT, and ISO xml transactions for the company
 •       Maintain detailed records of transactions processed
 •       Work in collaboration with other departments to resolve customer payment and technical issues
 •       Prepare and maintain proper procedural documentation for compliance purposes
 •       Accept other duties as assigned
 
 Desired Experience
 •       Bachelor’s degree preferred
 •       1 – 2 years of banking experience preferred
 •       Understanding of ACH and ACH processing preferred, but not required 
 •       1 to 2 years of cash handling and/or previous banking experience required
 •       Works well in a fast paced, team-oriented environment
 •       Extremely comfortable working with computers and a variety of applications
 •       Flexible and adaptable attitude toward work schedule (some holiday coverage)
 •       Personal Traits:
 o       Dependability is a must. May require some overtime in order to make sure the customer’s needs are met. 
 o       Exceptional listening and communication skills - detailed, organized and process-oriented. 
 o       Flexibility – must be able to multi-task, efficiently switch gears, and prioritize. Should be able to work well independently as well as in a team-oriented environment.
 o       Takes ownership - able to learn quickly, maintain a high standard of service and quality control, be able to problem solve and deal with conflicts as they arise while maintaining a high degree of professionalism.
 o       Goal-oriented - able to provide a sense of direction and persevere to achieve positive results, must be dedicated and have the ‘willing to get the job done” attitude

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