Medicaid Billing Customer Service Rep

Below are the Job Details
Title: Medicaid Billing Customer Service Rep
Location: Framingham MA
Duration: 2 months extendable


o Education Requirements: High School Diploma, or equivalent. Associates Degree in Medical Billing and Coding or Accounting, preferred. Two years of experience in lieu of education may also be considered. 
o Years of Experience/Training: Minimum of 2- 5 years of experience in medical billing, preferably with Medicaid and Managed Care reimbursement. 
o Computer experience is essential. Must be technically savvy and comfortable using software, including, but not limited to: billing software, MS Office, Insurance Portals, and Electronic Claims Submissions. High aptitude to learn new programs, system integrations, and business processes. 
o Experience in CPT and ICD-10 coding; familiarity with medical terminology. 
o Excellent customer service skills. 
o Strong written and verbal communication skills. 
o Ability to manage relationships with various Insurance payers. 
o Experience in filing claim appeals with insurance companies to ensure maximum entitled reimbursement. 
o Ability to multi-task and work courteously and respectfully with fellow employees, clients and patients. 
o Strong work ethic with proven track record of accuracy, dependability and consistency 
o Must be able to think independently, have strong problem solving skills, and have a continuous improvement mentality. 
o Team player, ability to gain the cooperation of others in pursuit of company goals. 

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