Duration: 5 months with potential to extend
Location; Rancho Cordova, CA
We are looking to hire a Service Support Administrative Assistant.
With this roll it is important to have an eye for detail.
We are a medical device company that works closely with our sales team and field service engineers.
Great customer service is our main focus, we are looking for someone with a positive attitude and exceptional communication skills.
Day to day task include but are not limited too:
Answering Phones (hotline environment)
Monitoring work que in Salesforce
Working in a functional email account with team members to answer customer inquires
Create reports with excel
Reviewing documentation for accuracy
Attaching documents to work order
Request parts shipment