Customer Service

Duration: 5 months with potential to extend
Location; Rancho Cordova, CA


We are looking to hire a Service Support Administrative Assistant. 
With this roll it is important to have an eye for detail. 
We are a medical device company that works closely with our sales team and field service engineers. 
Great customer service is our main focus, we are looking for someone with a positive attitude and exceptional communication skills.

Day to day task include but are not limited too: 
Answering Phones (hotline environment) 
Monitoring work que in Salesforce 
Working in a functional email account with team members to answer customer inquires 
Create reports with excel 
Reviewing documentation for accuracy 
Attaching documents to work order 
Request parts shipment

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