Title: Systems Development Engineer
Location: Austin, TX 78753
Duration: 9+ months
The role is part of Configuration Services Engineering. It is responsible for customer solution management through the life cycle of the project. The team uses technical experience to guide the customer and develop a solution for manufacturability and delivery through the Dell Supply Chain. This role will be driving solution development for complex customer requirements as well as working on process improvement to enable additional services, etc.
Team of 15 This position is onsite - Hours: M-F 8am-5pm, Night and Weekend dependent on need (less than 10%)
Designs and defines system requirements for complex customer systems, and/or prepares studies and analyzes existing systems. Determines system specifications, input/output processes and working parameters for hardware/software compatibility. Coordinates design of subsystems and/or the integration of total systems or multiple functions. Responsible for design of assigned system/subsystem and meeting quality requirements. Ensures the manufacturability, reliability and serviceability of designs. Identifies, analyzes and resolves program support deficiencies. Develops and recommends corrective actions. Responsible for benchmarking, testing and analysis on products during all phases of the development process. Documents results in technical reports, white papers and online web pages. Ensures assignments are completed within schedule and cost objectives. Responsible for the end-to-end ownership of assigned system(s). Coordinates root cause analysis to solve issues including complex issues. Interfaces with technologists, development and marketing to define and optimize system performance and resolve performance problems.
• Works independently; achieves results with moderate leader supervision; asks for help when needed to insure completion of tasks. • Completes multiple tasks, meets set deadlines; tracks and reports progress of tasks; drives issue to resolution with coaching. • Participant in core team and informs team members of actions/plans. • Accurately processes and interprets basic data; uses solid problem solving approaches in work assignments. • Initiates root cause on assigned tasks and issues, recognizes problems within a defined processes and expands scope of tasks as needed. • Identifies and initiates pre- defined corrective actions with moderate guidance. • Seeks advice when unsure about choosing and giving precedence to a course of action; completes projects as directed by leader. • Develops containment plans for simple excursion management and procedures in analyzing situations or data from which answers can be readily obtained Erroneous decisions or failure to achieve results may cause delays.
Supports the integration of assigned system(s) Supports the Interface with design, process, across extended teams Assists in the design, validate and characterizes solutions or assigned design Assists in the preparation of documentation for inspection/testing procedures
• Basic understanding of global computer products/peripherals industry. • Basic engineering discipline and development / manufacturing process knowledge.
• Python, C++ Knowledge.
• Typically requires 2+ years of related experience in a professional role with a Bachelor’s degree; or an advanced degree without experience; or equivalent experience.
Python, general computer hardware knowledge, 1-2 years’ experience