Accounts Receivable Representative

Duration: 2 months


Responsible for reaching out to customers to collect payment for invoices. High volume, with a commitment to excellent customer service. Participate in team meetings to develop strategies on collecting. 
Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos. 


Execute collection plan for assigned accounts, including resolving any billing disputes 
Communicate customer issues to Operations and/or Sales 
Recommend credit extensions and/or legal action where necessary 
Prepare customer statements and other financial reports 
Ensure timely and accurate cash application 
Process credit card payments 
Arrange payment plans with delinquent customers 

Required Knowledge/Skills, Education, and Experience 

Experience with collections in the construction industry is a plus 
Ability to manage and meet deadlines and schedules 
Ability to work independently 
Ability to work in a high volume, fast-paced environment 
Possess strong written and oral communications skills as well as great analytical skills 
Ability to read and understand standard contracts 
Proficiency in Microsoft Office tools especially Excel 
Experience with SAP or other ERP system 
Knowledge of Billing and Collections procedures 

Preferred Knowledge/Skills, Education, and Experience 
Associate degree in Business or related experience

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