Assist the full-time desktop support team in fulfilling IT related business needs including on-going Xylem integration projects, PC deployments to new hires and PC refreshes to existing employees.
Deploy computers, printers, multifunction devices, scanners, faxes, VoIP phones and mobile devices. Manage hardware and software required by end-user. Manage end user accounts, permissions and access rights in accordance with best-practices regarding privacy, security, and regulatory compliance. Analyze the performance of the supported devices, identify and report common issues to the appropriate support groups.. Perform other duties and special projects as assigned.