We have an urgent opening with our direct client . please let me know if you would be available and interested in the below position.
Financial Support Coordinator
3 months.
Framingham MA
Description:
Financial Support Coordinator
Serve as a core Business to Business (B2B, Hospital to Home (H2H) and Senior Living) Financial Operations Billing and Accounts Receivables (AR) support person. This role works with both internal stakeholders such as Operations, Sales, Contracts, IT, Accounting and external stakeholders, to provide exceptional service to Customers, Programs and other business partners.
Job Description:
• Support B2B and Senior Living billing and AR activities accurately and timely as required.
• Perform all Month-End tasks timely and accurately for all assigned customers, including reconciling and auditing monthly revenue.
• Collaborate with stakeholders such as Operations, Sales, Contracts and Accounting departments to ensure all B2B (B2B, H2H and Senior Living) accounts are maintained accurately.
• Develop and maintain a strong business relationship with business partners to optimize customers, programs and business partners’ experience.
• Work with relevant stakeholders to ensure the timely and accurate collection of billing related data for efficient and accurate billing.
• Research and resolve all customer billing inquiries (phone and email) timely, and issue/process credits, write-off and refunds as applicable.
• Support and backup other Financial Operations as needed.
• Capture timely, accurate, and thorough documentation of processes, procedures, and reporting standards of all aspects of the billing functions in both manual and electronic platforms.
• Communicate issues immediately with supervisors, and take proactive, prompt, appropriate action to correct all problems.
• Support Co-ops program by helping students in learning the different software and processes including PeopleSoft, Salesforce, Manman and Vantive.
• Maintaining records in an efficient, effective, and organized manner, and promptly and accurately files/archives documents to ensure appropriate access while maintaining confidentiality.
• Exhibit knowledge and skill in the general operations of the Financial Operations department, and comprehension of the functions of other departments within the organization as it relates to the position.
• Perform assigned tasks in compliance with internal controls and policies
• Perform additional duties and projects as requested.
We are looking for:
• Bachelor’s or Associate’s degree in Finance or Accounting preferred; or three years of relevant experience required.
• Must have strong written and verbal communication skills.
• Experience with financial reporting and customer service preferred
• Must be proficient in Microsoft office suite including Excel, Access, PowerPoint and Word.
• Possess strong analytical and critical thinking skills.
• Have strong Customer Service Philosophy and demonstrates exemplary customer service through demeanor, approach to relationships with employees and customers, and through leadership style.
• Knowledge and experience with Peoplesoft, Manman, SAP, ValuePlus and Quickbooks, is a plus.
• Demonstrates ability to learn other proprietary system tools such as Salesforce.com.
• Ability to learn quickly, function in fast paced environment and work on multiple tasks simultaneously.
• Team oriented, ability to gain the cooperation of others in pursuit of company goals.
• Strong work ethic with proven track record of dependability and consistency.
• Able to think independently, have strong problem solving skills, and have a continuous improvement mentality.
• Planning, organization and effective time management skills preferred.
• Must be willing to work a flexible schedule.
• Must have excellent time management skills and able to work under pressure
• Must have excellent problem solving skills.
• Candidate must be reliable and committed, Responsible, takes initiative
• Works well independently as well as in a Team environment.
• The position will interact with both External and Internal customers so candidates must have excellent written and verbal communication skills,
• Ability to work in a fast paced environment.
Thanks and Regards,
Swapnil Sawant
39899 Balentine Drive, Suite 385, Newark, CA 94560
Phone: 510-402-1080 / Fax 510-623-5055