Duration: 12 months
Location: Nashville, TN
Look for candidates that are good with excel, word and documentation. Someone that can review documents and follows procedures.
If they have FDA background, it would be great.
If not, its still okay.
Philips is seeking a candidate(s) who will be responsible for the service record review of complaints.
Ensuring quality records, identifying potential FDA reportable events and/or Business Unit follow up and escalation.
This role is also responsible for corresponding with the Customer Care Solutions Center and Field Service Organization to ensure a complete and quality record.
• A BS/BA or equivalent experience in business is preferred.
• Ability to multi-task and work in a fast-paced environment. Skill in prioritizing tasks required.
• Good clear and concise oral and written communications skills are a must.
• Good organizational and time management skills.
• Intermediate skills in using MS Windows and Office (e.g., Word, Excel).
• Familiar with FDA regulations including FDA CFR: 820.803, 820.100 and 820.198, and
820.200 is a plus.
• Follows methods and procedures.
• Works on assignments requiring considerable judgment and initiative. Understands
implications of work and makes recommendations for solutions.
• Work well within a team environment to accomplish departmental goals.
Ideal candidate is able to work well in a professional environment as a member of a large and diverse team within a corporate setting. Strong attention to detail and self-motivation is a must. We put a high emphasis on teamwork. Candidate must have a positive attitude and work very well with others.
Highly motivated candidates who work cohesively within the team and perform their jobs at a high level have the potential to become permanent.