Commission Analyst

Commission Analyst 
Duration: 6 months
Location: Rocklin, CA 95765


General Function: Ensure timely and accurate submission of License, Consulting, or Support Services Sales Teams commissions and/or bonuses in accordance with accepted compensation plans, terms and conditions, standard business practices, and internal controls. Partner with customers to research and satisfactorily resolve compensation related inquiries. 

• Manage all aspects of plan and hierarchy setup required for Sales Representatives and Managers within assigned territories 
• Analyze and adjust transactions to ensure accuracy per plan eligibility guidelines
• Review and process appropriately approved sales credit adjustments (e.g. JE’s)
• Calculate, validate accuracy of, and submit monthly and/or quarterly commission payments to Management within specified deadlines 
• Validate and register approved teaming agreements
• Assist Sales and Finance customers in reconciliation of sales credit and commission as required
• Engage with customers to research and accurately resolve commission and/or bonus payment related inquiries
• Provide required guidance or training to key customers and stakeholders on commission relevant processes and deadlines, use of available reports, reconciliation responsibilities, eligibility, and / or dispute resolution workflow 
• Partner with Contracts and Order Administration Teams where necessary to ensure accurate booking of more complex orders
• Develop and conduct internal peer training as assigned to ensure ongoing process cohesiveness
• Effectively communicate process or policy deficiencies to Management and actively partner with key players to implement required change

• BA/BS required, preferably in Business or related field
• 1-2 years of professional work experience
• Innovative problem solver with strong analytical and decision making skills
• Ability to meet strict deadlines and work under pressure
• Willingness and ability to work extended hours when required
• Excellent customer service focus
• Ability to work productively independently and in a team environment
• Strong written and verbal communication skills
• Demonstrated knowledge and use of Excel spreadsheets
• Capacity to learn quickly and adapt to change
• Prior compensation experience and/or familiarity with Oracle Applications a plus.

Reports To: Manager, North America Sales Compensation

Works With: Sales Representatives or Consultants. Sales Management. Line of Business Finance, Human Resources and Operations, Global Incentive Planning, North America Tactical Planning

Thanks and Regards,
Swapnil Sawant
APN Software Services, Inc (
39899 Balentine Drive, Suite 385, Newark, CA 94560
Phone: 510-402-1080 / Fax 510-623-5055 
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