Sr. ERP (NetSuite) Implementation Program Manager

Job Title – Sr. ERP (NetSuite) Implementation Program Manager 

Job Location – Redwood City CA

Length – Contract – 12 Months+ 

Description -
We are looking for a motivated and seasoned Senior ERP Implementation Program Manager to join our growing team at Genomic Health. The position will be responsible for managing the implementation of our ERP Program based upon NetSuite. The ERP Implementation Program Manager will have oversight of multiple projects and operational work and will lead and manage the ERP Program Team which includes key business and technical leaders. You will be delivering consistent quality programs and projects in parallel across Finance, Manufacturing and Supply Chain areas, working with individual project managers and technical leads to address solution scope definition, project processes, and project execution to ensure the overall success of the ERP Program.  You will be accountable for the successful program planning and delivery of ERP efforts and manage across the various stakeholders/customers, setting out a mid to long-term program execution roadmap to determine our regular release cadence, phasing of scope and realistic deliverables. You must demonstrate core program and project management competencies, including communication, strategic alignment, project management, resource estimates and ensure team cohesion at both program and project level. In addition, the ideal candidate must have a proven track record of identifying and resolving project and program issues effectively and be comfortable working with a diverse group of Business leads, Senior Executives, Project Managers, implementation partners and global teams. 

Essential Duties and Responsibilities:
Manage at a program level to drive all phases of the functional/technical implementation of the project from the planning to post go-live, ensuring the accomplishment of desired scope, timeline and quality. Provide coaching and mentoring to ERP project managers and assistance across planning scope, schedule, risk, stakeholder management, cross team collaboration and the synchronization of effort to drive project outcomes. Good functional knowledge and ability to analyze the effectiveness of business operations and identify opportunities for improvement while evangelizing NetSuite best practices. Attends the initial discovery sessions to help assess the business needs and the key motivations to start a project and take the lead in creating scope and design documentation. Maintain plans and report program status dashboards at Program, Team, Key Stakeholder, regular monthly executive program status updates and Executive Steering Committee levels. As a thought leader, actively seeks and synthesizes feedback from internal users and customers to continuously identify improvement opportunities. Partner with Product Platform Managers, business leaders and ERP technical leads to help develop program strategy, roadmap development, requirements management processes – including feature definition and estimation, technical delivery processes, testing and training. Influences ERP delivery roadmap by determining priorities, estimating work effort with Project managers and the Engineering team, tracking progress against deliverables. Monitors performance across project portfolio, and recommends schedule changes, project adjustments or resource additions. Track performance of third-party vendors, to help ensure they provide the required level of resources, support, assist with the creation of SOW’s and ensure successful project execution. Plan and guide post-implementation activities such as post-live support and training. Lead meeting presentations with stakeholders to move forward key tasks and escalate significant process bottlenecks, anticipated delays and critical path analysis.  Knowledge,

Skills and Abilities:
Bachelor’s degree required; graduate degree desired. 12+ years Project/Program management experience with demonstrated record of accomplishment in progressive levels of responsibility. PgMP/PMP certification desired. Minimum of 8+ years direct management experience leading and delivering ERP programs, preferably in a Life sciences, Pharma, Medical Devices or Distribution company. Minimum of 3 years in NetSuite Cloud ERP experience; NetSuite Certification is a plus. Knowledge of Warehouse operations and Warehouse Management Systems, Supply Chain domains (Forecasting, Planning, Order Fulfillment, Procurement, Logistics, and Master Data Management) and Manufacturing is highly desired. Extensive understanding of program and project management processes, principles and methodologies (both Waterfall and Agile). Self-motivated with a willingness to learn with a strong sense of accountability and a proven track record of delivering results. Great communicator with strong relationship and interpersonal skills. Ability to multi-task, work under pressure, meet deadlines and thrive in a fast-paced setting. Strong interpersonal skills including mentoring, coaching, collaborating, and team building. Strong analytical, planning, and organizational skills with an ability to efficiently manage competing demands. In addition to strong business operations knowledge and decision-making skills, should be experienced in vendor management and risk management. Experience coordinating with external systems integrators. Experienced using Project Management software, Visio. PowerPoint and all MS Office 

Best,
Kushal Shah
APN Software Service INC
kushal@apninc.com 
609-357-9180 (Direct)

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