Accounting Professional - A/R 1

Position Overview 
 Responsible for reaching out to customers to collect payment for invoices. High volume, with a commitment to excellent customer service. Participate in team meetings to develop strategies on collecting. 
 Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos. 
 Execute collection plan for assigned accounts, including resolving any billing disputes 
 Communicate customer issues to Operations and/or Sales 
 Recommend credit extensions and/or legal action where necessary 
 Prepare customer statements and other financial reports 
 Ensure timely and accurate cash application 
 Process credit card payments 
 Arrange payment plans with delinquent customers 
 Required Knowledge/Skills, Education, and Experience 
 Experience with collections in the construction industry is a plus 
 Ability to manage and meet deadlines and schedules 
 Ability to work independently 
 Ability to work in a high volume, fast-paced environment 
 Possess strong written and oral communications skills as well as great analytical skills 
 Ability to read and understand standard contracts 
 Proficiency in Microsoft Office tools especially Excel 
 Experience with SAP or other ERP system 
 Knowledge of Billing and Collections procedures 
 Preferred Knowledge/Skills, Education, and Experience 
 Associate degree in Business or related experience 

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