Desktop Support Specialist - Entry Level and Mid Level

Fulltime Job
Location:- Anaheim, CA
Title:- Desktop Support Specialist - Entry Level and Mid Level
Position:- Full Time


The qualified IT candidate will provide help desk and desktop support to our corporate users. Candidate must have good communication skills, professional appearance, strong trouble shooting abilities and a desire for learning new technologies.
Qualified Candidates will have:

  • BS Degree (transcripts required) or equivalent experience
  • 0-2 years of experience for entry level, 5-6 years for mid level, working in a corporate environment supporting Microsoft and Apple technology.
  • Experience in supporting Windows and Macintosh desktops, laptops and iPhones in a corporate environment.
  • Knowledge of Active Directory and DHCP required.
  • Profound knowledge of Windows Operating Systems required.
  • Strong Customer Service skills required.
  • Knowledge of network switches and VLANS a plus.
  • Experience deploying and support VOIP phones a plus.
  • Experience supporting Microsoft / Adobe Suite applications.
  • Able to support IT corporate requirements outside the normal business hours.
  • Knowledge of backup and recovery systems is a plus.
  • Experience in using a Helpdesk based ticketing system is a plus.
  • Able to work independently with minimal supervision.
  • Excellent communication skills (written and verbal)
  • Strong attention to detail, highly organized, computer literate
  • Ability to work well in a fast-paced professional office environment
Job Type: Full-time


  • Associate (Preferred)

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