Here is a brief job description:
This position’s primary responsibility will be to do in-house development and integration of SAAS and Identity Access Management applications. The role will be responsible for implementing new applications as well as enhancing existing applications. The candidate will provide support for various IT applications by troubleshooting, implementing bug fixes and root cause analysis.
The person has a deep passion for excellence in IT application design, integration, and delivery. The ideal candidates should have a culmination of engineering/integration experiences including cloud and SaaS applications in virtual and distributed systems.
Responsibilities
Configure, support and maintain SAAS cloud services (Okta, Slack, DocuSign, Workato, Workplace), including integrations, security configurations.
Build requisite automation for repetitive tasks through scripting
Perform daily systems monitoring of critical services.
Collaborate with architecture and security team to design cloud solutions that take into account systems availability, application latency, and SLA adherence.
Support, maintain and administer IAM and security infrastructure.
Provide after-hours coverage as required by being on call and available to respond.
Develop, document and maintain standard operating procedures and/or scripts for automation of processes
Conduct technical research and development to enable continuing innovation within the infrastructure based on business requirements.
Independently troubleshoot and resolve complex problems
Deliver world-class platform and application services with reliability, scalability, and great user experience
Basic Qualifications:
Bachelor’s degree or higher in a technical field
8+ years in IT with emphasis on SAAS cloud technologies and/or Java
4+ years of in-depth experience with identity management solutions (Okta or similar ones)
4+ years of integration experience with SAAS cloud technologies using APIs. Experience with RPA tools preferred (Automation Anywhere, Workato etc.)
2+ years of experience with Python, PowerShell or similar
Preferred Qualifications:
Development experience with enterprise SaaS solutions including Workday and NetSuite highly desired
Experience in supporting IT applications in production and sandbox environments
Experience in a complex enterprise application environment with integrations and customizations to support multiple business processes.
Experience in creating auditable IT processes, procedures, and documentation
Experience in development, maintenance, and usage of deployment and task automation (OS and other platform services)
Strong team player but also able to work independently without supervision
Outstanding customer service skills, as well as excellent verbal and written communications skills with both highly technical and non-technical people
Ability to write and communicate detailed documentation (project specifications, requirements, and plans) for both technical and non-technical audiences.
Ability to multi-task and scale quickly in a fast-paced environment
Ability and motivation to learn new technologies quickly and with minimal support and guidance
Mohammed Abdul
APN Software Services, Inc .
39899 Balentine Drive, Suite 385, Newark, CA 94560 .
Direct: 510.623.5049
Ph.: 510-623-5050 Ext. 107 | Fax: 510.623.5055 | Email:
abdul@apninc.com