Program Support

Title: Program Support Rep
Location: 291 King George Rd, Warren, NJ 07059
Duration: 3 Months Contract
Shift: 9am-6pm or 10am-7pm
Tax Term: W2 
"U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time." 
Job Description:
• The Patient Support CSR Principal Accountabilities: 
• A Customer Service Representative traditionally provides initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center. 
• Quickly assesses the user's issue and provides first level support for problem resolution. 
• Documents information specific to the resolution and escalates unresolved issues expeditiously to the appropriate area. 
• Requires the ability to recognize operational challenges and suggest recommendations to management, as necessary. 
• Works under moderate supervision and typically reports to the Customer Service Supervisor. 
Minimum Education & Experience: 
• We require candidates to have a minimum Customer Service background of 3 + years. 
• Training in Medical Billing, HIPPA certified, or experience in claim processing preferred. 
• Bi-lingual (English/Spanish) preferred. 
• Pharmacy Technician experience preferred.
If you are available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please send the updated resume to along with a best time and number to reach you.
Your prompt response is highly appreciated.
Thanks and have a blessed day ahead. 
Thanks and Regards,
Srinivas Mallipog
Resource Executive
APN Software Services, Inc (
39899 Balentine Drive, Suite 385, Newark, CA 94560
Phone: 510-623-5050- Extn 139 / Direct: 510-943-4054
Fax: 510-623-5055 
Email Id:

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