Well-seasoned in QA greater than 5 years. Focused/good with SQL. able to do inter-joins. Someone more backend compared to front end. Sedgwick uses both Oracle & MS SQL Server. Sedgwick uses QTP Automations.
· Becomes familiar with most aspects of the application including reports, parameters, claims management, intake services, carrier/client interfaces and vendor/business partner interfaces.
· Analyzes user needs as required; assists in design of tests to verify that end user needs have been met.
· Develops and modifies software test scripts and test plans to verify systems meet the specifications outlined in data processing requests; develops and maintains software test script and test plans to verify systems meet requirements of insurance carrier and regulatory groups.
· Tests and verifies assigned projects; assists in testing projects for members of the programming staff.
· Investigates call escalations from the support staff; makes necessary corrections to data and/or software tests.
· Follows pre-established standards and guidelines as they pertain to design and development of tests and test plans.
· Maintains up-to-date knowledge of current quality assurance tools and other technology advances.
· Delivers and maintains the highest quality of customer services to our clients.