SD-WAN Central Migration Team Coordinator

Hello,
Hope you are doing well.
 
I came across your resume on Job board and am reaching out to you because I feel you might be a great match for a “SD-WAN Central Migration Team Coordinator”  opening that I am looking to fill for my client in “Alpharetta, GA, 30022”. “This position is with a  high growth company”  the project duration is for approximately 12+ months with a “with high possibilities of extension”. I would appreciate a few moments of your time to go over the job description and see if this position might be a mutual fit
 
Description:
Specific Requirements: 
Primary responsibility will be to assist the Siemens Digitalization Network (SDN) Program and the SD-WAN Central Migration Team work streams to migrate 1,500 service points around the world. L 
The successful candidate will be part of a Global Team consisting of over 50+ project resources that interacts well with individuals at all levels of the organization. The SD-WAN Central Migration Team member must demonstrate enthusiasm and commitment and conduct business with respect to others. The SD-WAN Central Migration Team Coordinator will report directly to the Global SD-WAN Transition Lead based in the Americas. The role is responsible is responsible to carry out the four work streams detailed below. 
 
Education: Bachelor’s Degree preferred but High School Diploma or a General Equivalency Diploma (GED) could be sufficient with relevant experience desired. 
 
General knowledge in the following areas: 
• ServiceNow / Incident Management ticketing system/ monitoring tools 
• General IT understanding 
• Familiar with network terms / network concepts (WAN vs LAN) 
• Incident management / problem management practical experience 
• Self-motivated, self-initiating, collaborative mindset behavior is a must 
• Experience in a Global environment (team supports North America, Canada, Mexico, Central America, and South America) 
 
Work Stream 1 — Approve Site Mapping: 
 
- Review and refine initial Service Mapping (Initial Mapping is done automatically by default rules) 
- Review / verify site configurations for all sites per wave 
- Review current network traffic and size (refine) the default bandwidth 
- Request RFQs for refined mappings 
- Collect Offers and compile all data to an information set 
- Prepare communication packages (incl. technical templates, organizational procedures, interface with PE/BN) 
- Handover Information set to IT Business Partner (Partner Engagement / PE&OS) is responsible for alignment with business) 
- Refine mappings based on Business feedback (requirements) 
- On request consult customer on alternative solutions / options 
- Provide bi-weekly status to Transition Manager 
- Initiate escalation where major deviations are detected 
 
Result: Bring sites from the status ‘initial mapping to the status ‘mapping approved’ 
 
Work Stream 2 — Manage Order / Waves: 
 
- Request and Track required data for ordering from local Transition Team (e.g. role of Implementation Manager) 
- Assign approved sites to appropriate waves. 
- Refine Waves according to the size; regional distribution and customer priority 
- Prepare order 
- Quality control of wave and included orders 
- Release Wave/orders - Note: The ordering is done by Siemens (e.g. Transition Manager) 
- Provide bi-weekly status to Transition Manager 
- Initiate escalation where major deviations are detected 
- Track and accelerate RfQ progress and verify pricings for all sites per wave 
 
Result: Bring sites from the status ‘mapping approved‘ to ‘released‘. 
 
Work Stream 3 — Track Implementations and Manage Slot Calendar for Cut-Over 
- Track / accelerate / document service delivery progress for all sites per wave 
- Track the Implementation with Provider and local Implementation Manager 
- Consolidate status 
- Prepare and align config data with local Transition Team 
- Assign single sites to the slot calendar, based on the individual implementation progress, customer priority, regional availability 
- Inform Siemens roles regarding planned cut-over 
- Participate in Cut-Over Calls & register status of Customer Acceptance Test 
- Provide bi-weekly status to Transition Manager 
- Initiate escalation where major deviations are detected 
 
Result: Bring sites from the status ‘ordered’ to ‘operational’. 
 
Work Stream 4 — Termination of old service and closure of site migration 
- Monitor Bandwidth utilization 
- Monitor incidents in regards of SD-Wan specific reasons 
- Register ‘veto’ for dismantling old service, align with Transition Manager and forward to Provider. 
- Verify correct financial transition New service OTC and MRC charged correctly; old Service not charged anymore. 
- Provide bi-weekly status to Transition Manager 
- Initiate escalation where major deviations are detected 
 
Result: Bring sites from the status ‘ordered’ to ‘operational’.
 
Regards
 
Ronny Dsouza
APN Software Services INC
39899 Balentine Drive, Suite 385, Newark, CA 94560
ronny@apninc.com
Phone: 510-870-8707

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