We have an urgent requirement with our direct client, kindly let me know if you would be interested & available for the below position. ,
Customer Care Representative III
Job Description Summary
We are a 24 x 7 Contact Solution Center. All candidates need to be available to work any of the following shifts and on all 7 days per week.
Shift Details: Start/End Time of the shift may shift as needed
1st: 7:00 am - 3:00 pm
2nd: 3:00 pm - 11:00 pm
3rd: 11:00 pm - 7:00 pm
Must be able to work 1 day on the weekend with one additional day off scheduled during the week.
- An ideal candidate for this role will be an expert in delighting our customers and will possess the heart and commitment for assisting people with a proven record of delivering world-class customer support.
- Successful candidates will possess the following highly desired qualifications:
• Demonstrated integrity and commitment to customer satisfaction and a passion for excellence while servicing customers
• Basic knowledge of the healthcare organization, products and/or services
• Superb organizational skills and attention to detail
• Works well under pressure and able to operate in a multi-tasking environment
• Strong communication/listening skills with a positive "can-do" attitude
• Proficient in computer skills and programs
• Typing speed of 60+ WPM
• Experience in Healthcare environment preferred
Customer Care Representatives must be available to work a variety of schedules which include days, mid-days, weekends and holidays.
Thanks and Regards,
APN Software Services, Inc (www.apninc.com)
39899 Balentine Drive, Suite 385, Newark, CA 94560
Phone: 510-402-1080 / Fax 510-623-5055
Email Id: Sawant@apninc.com