Customer Care Representative III


We have an urgent requirement with our direct client, kindly let me know if you would be interested & available for the below position. ,

Customer Care Representative III 
12 months 
Alpharetta GA

Job Description Summary 

We are a 24 x 7 Contact Solution Center. All candidates need to be available to work any of the following shifts and on all 7 days per week. 
Shift Details: Start/End Time of the shift may shift as needed 
1st: 7:00 am - 3:00 pm 
2nd: 3:00 pm - 11:00 pm 
3rd: 11:00 pm - 7:00 pm 
Must be able to work 1 day on the weekend with one additional day off scheduled during the week. 

Job Description 
- An ideal candidate for this role will be an expert in delighting our customers and will possess the heart and commitment for assisting people with a proven record of delivering world-class customer support. 
- Successful candidates will possess the following highly desired qualifications: 
• Demonstrated integrity and commitment to customer satisfaction and a passion for excellence while servicing customers 
• Basic knowledge of the healthcare organization, products and/or services 
• Superb organizational skills and attention to detail 
• Works well under pressure and able to operate in a multi-tasking environment 
• Strong communication/listening skills with a positive "can-do" attitude 
• Proficient in computer skills and programs 
• Typing speed of 60+ WPM 
• Experience in Healthcare environment preferred 

Customer Care Representatives must be available to work a variety of schedules which include days, mid-days, weekends and holidays.

Thanks and Regards,
Swapnil Sawant
APN Software Services, Inc (
39899 Balentine Drive, Suite 385, Newark, CA 94560
Phone: 510-402-1080 / Fax 510-623-5055 
Email Id:

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