Position: Computer Technician (Engineering Technician 1)
Location: Austin, TX 78753
Duration – 12+ months
Job Code – DTJP00011208
Candidates must be able to work on-site.
The primary function of this role is: Providing L1 Support for engineering teams developing enterprise products in a DellEMC lab.
Daily tasks include:
• Working with sensitive components in ESD controlled environment • Racking, cabling and configuring enterprise hardware under direction • Troubleshooting servers, storage, networking and software components
• Assisting with resource management, lab and dock material receiving and clean-up
Performs design characterization on all Product Group products. Analyzes characterizations for violations of known specifications, potential violations and overall signal integrity. Proposes and or implements fixes for any known violations. Troubleshoots and repairs systems to the component level. Sets up, configures and tests prototype systems and software. Assembles and disassembles prototype systems as necessary. Researches and learns new technologies and procedures to remain current with industry standards and new products. Sets up and operates calibrates electronic test equipment, and verifies its working condition maintains its working condition.
Begins to assist tech engineers in diagnosing prototype design flaws Entry-level role as a technician
• Ability to follow procedures, documentation, and test cases • Any Enterprise Dell/EMC product familiarity (Servers, Storage, Switches) • Experience building their own PC • Experience installing and configuring operating systems (Windows, Linux, VMware) • Exposure to TCP/IP , A+ cert, or general PC upgrades/modifications (RAID, HDD, SSD, GPU, Memory, NIC) Successful candidates will: • Be resourceful and enjoy problem-solving • Possess a sense of urgency and strong work ethic • Be comfortable learning new skills and technology on-the-fly • Has a passion for learning • Have a stated interest in developing skills involving: procurement, material management, lab operations, systems administration, and networking
Team of 4 - will have daily interactions with 20-30 people Flexible work schedule - 9-5, 10-6 Some OT if slammed but not common
Thanks & Regards,
Sr. Technical Recruiter
APN Software Services, Inc
39899 Balentine Drive, Suite 385, Newark , CA 94560