Lab Support Engineer 2

Title: Lab Support Engineer 2 
Duration: 9 months with possible extension
Location: Austin-TX
 
· 3-5 years of hands on IT lab work · Experience deploying applications and services on bare metal, virtualized and containerized infrastructure · Understanding of test automation best practices and tools · Proficient using scripting and programing languages for debugging and troubleshooting of software/hardware issues · Understanding of common PC architecture and components to aid in troubleshooting of issues · Ability to deploy and manage PCs in test environment · Experience with debugging and troubleshooting using error logs and hardware · Experience in automation framework development and deployment · Ability to deploy and manage hardware to automated test environment  
 
Desirable Requirements:
· Experience with BIOS, ME, and Intel Chipsets · Experience with PC debugging and troubleshooting · Experience with managing automated tools for test beds · Quick learner, motivated self-starter, innovative problem-solver, with good analytical and organizational skills · Troubleshooting skills, analytical mindset to investigate complicated problem and plan resolving approaches holistically This position is 100% onsite. Hours: 8am-5pm - flexible. Possibility of extension or conversion but not guaranteed.
 
Responsibilities:
Responsible for assisting in the design of the computing infrastructure within the lab computing environment. Responsible for deployment of new servers and storage arrays. Monitor and troubleshoot the technical environment for problems. Maintain a working knowledge of all documented processes and procedures. Identify system performance issues and develop tools for better system management. Ensure that all services are consistently available to all end users. Provide technical assistance and consulting to the users if necessary. Complete proactive and preventative system upgrades. Maintain accurate hardware inventory records.
 
Must Haves: 3-5 years hands on IT lab work experience.
 
 
hanks and Regards,
 
Ali Khan
APN Software Services, Inc.
39899 Balentine Drive, Suite 385, Newark, CA 94560 
Direct: 510.870.8798 | Fax: 510.623.5055 | ali@apninc.com 

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