Responsibilities:
• Manage all aspects of plan and hierarchy setup required for Sales Representatives and Managers within assigned territories
• Analyze and adjust transactions to ensure accuracy per plan eligibility guidelines
• Review and process appropriately approved sales credit adjustments (e.g. JE’s)
• Calculate, validate accuracy of, and submit monthly and/or quarterly commission payments to Management within specified deadlines
• Validate and register approved teaming agreements
• Assist Sales and Finance customers in reconciliation of sales credit and commission as required
• Engage with customers to research and accurately resolve commission and/or bonus payment related inquiries
• Provide required guidance or training to key customers and stakeholders on commission relevant processes and deadlines, use of available reports, reconciliation responsibilities, eligibility, and / or dispute resolution workflow
• Partner with Contracts and Order Administration Teams where necessary to ensure accurate booking of more complex orders
• Develop and conduct internal peer training as assigned to ensure ongoing process cohesiveness
• Effectively communicate process or policy deficiencies to Management and actively partner with key players to implement required change
Qualifications:
• BA/BS required, preferably in Business or related field
• 1-2 years of professional work experience
• Innovative problem solver with strong analytical and decision making skills
• Ability to meet strict deadlines and work under pressure
• Willingness and ability to work extended hours when required
• Excellent customer service focus
• Ability to work productively independently and in a team environment
• Strong written and verbal communication skills
• Demonstrated knowledge and use of Excel spreadsheets
• Capacity to learn quickly and adapt to change
• Prior compensation experience and/or familiarity with Oracle Applications a plus.
Reports To: Manager, North America Sales Compensation
Works With: Sales Representatives or Consultants. Sales Management. Line of Business Finance, Human Resources and Operations, Global Incentive Planning, North America Tactical Planning”
Divesh Parmar
APN Software Services Inc
39899 Balentine Dr, Suite 385
Newark, CA 94560
Phone: 510-683-9042
Fax: 510-623-5055
“Ranked Top Work Places 2016” (Ranked Top Work Places 5 years in a row)
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“Ranked Top 2012 Diversity Business”
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