IT Service Technician

Location:            Orlando, Florida 32817
 
Duration:            7 Months With Possible Extension.

Job Title:            IT Service Technician

Shift       :            8:00 AM to 5:00 PM
 
 
 
Job Description:
* Proceed with assigned day-to-day service & solution management related IT operations.* Adheres to internal working rules and guidelines, and proposes process improvements.* Processes all assigned tasks and checks progress of agreed transactions and workflows to ensure timely completion.* Completes IT Service and Solution Management related transactions with involved internal and external parties.* Responds to operations related enquiries, may act as first point of contact in subject matters.* Reports accurately and timely to accountable management.* Liaises with functionally involved Operations and Professionals.* Works independently, as a stand-alone position or within a functionally dedicated team of IT Service Management Professionals. "Vocationally trained Operator / Administrator" OR "Skilled Operator / Clerk" (please see information at bottom of this cell):In Administration / Customer Services: Selects from among clear choices based upon defined procedures and practices, to address changing work situations appropriately. Thinking and portfolio of acting options cover a number of routines, and latitude is permitted to address topics with appropriate processes. Unexpected situations, however, typically needs technical assistance or authorization. In Production: Operates a defined number of related specialized machines and equipment, which may include prescribed CNC programming (i.e. setting parameter) to setup the machines for production program.
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Thanks & Regards,

Devesh Kumar Upadhyay
APN Software Services, Inc
Phone: 510-943-4296  Fax 510-623-5055  devesh@apninc.com
LinkedIn: www.linkedin.com/pub/devesh-kumar-upadhyay/37/741/137/

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