Onsite Systems Administrator

Onsite Systems Administrator 
Duration:12 month duration. (possibility to get extended till 24 months)
Location:  Burlington, MA, 01803
>Must have true and track record of proven desktop support
>Must have 5+ years experience at 1 company
>Must be local and available for an in person interview (not skype)
Role Summary:
This Tier 2 Onsite Systems Administrator (PC Technician II) position is critical in supporting User base by resolving technology issues and assisting in remedying business process issues, managing the lifecycle of User’s hardware & software, and maintaining inventory. Consult User base on company policies, standards, security awareness, and business continuity.
 Strong problem solving/analytical/critical thinking skills·
 Self-starter with excellent organizational, administrative and interpersonal skills·
 Ability to multi-task and work in fast paced environment·
 Ability to work independently, with team, and with User base in a professional manner·
 Ability to develop good rapport and build strong relationships with User base and teammates·
 Ability to present/train User base·
 Experience in troubleshooting and critical incident management·
 Experience in project and task management·
 Experience supporting Windows 7· & 10 O/S and Microsoft applications
 Excellent oral and written, interpersonal, and communication skills·
 BS or equivalent experience (5 years of related experience in corporate computing environment)·
Technical Proficiency:
Ability to use and understand the functionality of various IT programs, systems, and protocols (including, but not limited to):
 Windows 7 and Windows 10·
 Microsoft Office 2007 to 365·
 Ticketing Systems·
 Hardware (Desktops and Laptops)·
 Mobile Devices and Applications (smartphone and tablets)·
 Remote Desktop·
 Backup Solution·

Thank you,
Sachin Patil,

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