Jira Administrator/Analyst

Job Title: Jira Administrator/Analyst
Req ID: 6017 
Duration: 6 months
Location: Austin TX 78727

***Must be a local candidate to Austin, TX***

Oracle Cloud Project Management Organization (PMO) is a dynamic team that builds, establishes, deploys, and maintains common project management standards to ensure consistent project management throughout our organization.
We are looking for a self motivated, resourceful and articulate individual to coordinate all aspects of internal operations projects and the daily management of an internally used and hosted JIRA instance.  This individual will work to help improve operational efficiency, consistency, and compliance in support of the organization's financial and tactical business objectives.
This candidate will be challenged to work in a team environment and will coordinate work performed by IT staff and internal customer and partners by defining project specifications, performing feasibility and needs impact assessments.  Other responsibilities include defining detailed project scope and working with various business owners across multiple organizations to obtain the level of effort (LOE) that is needed to complete the initiative.  
We are looking for candidates that will work hard to achieve success.

Job responsibilities include:  
Requirements elicitation and validation
Solution assessment and validation
Requirements management 
Feasibility analysis
Meeting  facilitation
Organizational change management
Strategic planning 
Process and system change implementation
Understand business problems and opportunities to recommend solutions
Design and implement solutions
Supporting UAT for solutions and assisting with test cases
Maintain solutions, including coordinating upgrades or deprecations
Onboard and train end users for applicable solutions
Elicit, analyze, communicate and validate requirements for changes
Document in depth scope and describe project approach
Document system flow and functionality when necessary
Develop time estimates for a project
Determine resource teams needed for project execution and prioritize requirements based on resource availability
Work with functional managers to assign resources to project deliverables

Required Qualifications: 
2+ years of experience as a JIRA application administrator including such past responsibilities as:
Working with internal customers to gather their JIRA project requirements and design a scalable solution
Creating JIRA projects and making changes to workflows, screens, and fields
Triaging, diagnosing, and responding to bugs in JIRA
Testing, installing, upgrading, and configuring plugins 
Configuring custom reports, dashboards and Agile boards
Providing day to day administration support including performance tuning, scaling, and backups
Training end users and creating user guides or documentation

Preferred Qualifications: 
BA/BS in Business Administration, Information Systems, Project Management, or related major 
5+ years experience
Demonstrated ability to understand complex IT systems and processes 
Experience with Microsoft Suite of products
Demonstrated ability to communicate effectively with all levels of an a organization
Level 100 or 300 JIRA Atlassian Certification

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