Position: System Admin
Location: Burlington, MA 01803
Duration – 12+ months Contract
Job Code - 7746
Onsite Systems Administrator
Role Summary:
The Onsite Technician (IT Contractor) is a critical position in supporting our User base by resolving technology issues, assisting in remedying business process issues, managing the lifecycle of User’s hardware & software, and maintaining inventory. Consult/train User base on company policies, standards, information security awareness, and business continuity practices.
Skills/Qualifications/Experience:
• Strong problem solving/analytical/critical thinking skills
• Self-starter with excellent organizational, administrative and interpersonal skills
• Ability to multi-task and work in fast paced environment
• Ability to work independently, with team, and with User base in a professional manner
• Ability to develop good rapport and build strong relationships with User base and teammates
• Ability to present/train User base
• Experience in troubleshooting and critical incident management
• Experience in project and task management
• Experience supporting Windows 7 & 10 O/S and Microsoft applications
• Excellent oral and written, interpersonal, and communication skills
• BS Degree or equivalent experience (3+yrs of related experience in corporate computing environment)
Technical Proficiency:
Ability to use and understand the functionality of various IT programs, systems, and protocols (including, but not limited to):
• Windows 7 and Windows 10
• Microsoft Office 2013 to 365
• Anti-virus/Anti-malware
• Ticketing Systems
• Hardware (Desktops and Laptops)
• Mobile Devices and Applications (smartphone and tablets)
• VPN
• Remote Desktop
• Backup Solution
• VOIP
Wired/Wireless Networking Technologies
Thanks & Regards,
Venkatesh Aithal
Sr. Technical Recruiter
APN Software Services, Inc
39899 Balentine Drive, Suite 385, Newark , CA 94560