Customer Service/Order Entry

Duration:   Until the year end with potential to extend
Location:  Wallingford CT

Creation & maintenance of customer orders, committing to deliveries based on product availability, maintaining accurate delivery dates 
• Distribute customer order confirmations 
• Manage adequate inventory levels for customer vendor managed inventory programs (Nocturne) 
• Continuity of supply in OEM, commercial, and hospital demand channels 
• Strong interpersonal, communication, and analytical skills 
• Ability to organize and prioritize work to meet deadlines 
• Outstanding cross-functional customer service skills are required 
• Demonstrated expertise with data analysis, trending, and attention to numeric details 
• High user level experience in Outlook eMail, Excel, Word 
• SAP data entry experience a must 
• Participate as a key team member to consistently achieve improvements to on-time delivery performance 
• Provide report generation for use in management decision-making 
• Perform other duties as assigned 

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