ESSENTIAL FUNCTIONS & RESPONSIBILITIES: · Receives all non-DID incoming calls.· Directs calls to appropriate individuals or department after obtaining adequate information.· Displays professional courtesy at all times.· Maintains a customer service attitude.· Supports the Total Performance Management initiative. REQUIREMENTS: · Six (6) months receptionist and/or switchboard experience preferred.· High School Diploma or GED required SKILLS & KNOWLEDGE: · Excellent oral and written communication, including presentation skills· PC literate, including Microsoft Office products· Strong organizational skills· Excellent interpersonal skills· Ability to work in a team environment· Ability to meet or exceed Performance Competencies