IT Technician

Description:
 
Specific Requirements: This is a temporary part time position for a current College Student enrolled in a full-time time 4 year degree program or Master’s Degree Program focused in Computer Science/Information Technology or Engineering. 

RESPONSIBILITIES AND POSITION DESCRIPTION: 

The Siemens Global ERP- Information Technologies Group has an immediate need for an IT COOP - Orlando GS IT ED Support onsite in Orlando Florida. 

Responsibilities will include: 

• Assisting customers with system access requests 
• Handling engineering document requests 
• Performing Daily Checks of system functions to proactively resolve issues 
• Performing Monthly system checks to keep multiple systems in-sync 
• Trouble-shooting of reported customer issues to determine root cause & resolution 
• Creation of test plan, data and test results documentation as well as performing application tests 
• Performing various IT project related tasks 
• Updating system and support Documentation 

This position allows for the learning and development in the following areas: 
• Hands-on learning of PLM functions on SAP 
• Knowledge of Engineering business processes and data
• Knowledge of data quality assurance and testing techniques. 
• Application Troubleshooting. 
• Customer support and communication 



REQUIRED EDUCATION AND CERTIFICATIONS: 
o High School graduate 
o Full-time student currently enrolled in a 4 year college pursuing a degree in Computer Science/Information Technology or Engineering (Sophomore or Junior preferred) 
o Current GPA of 3.0 or higher. 

REQUIRED SKILLS AND COMPETENCIES: 
o Strong attention to detail and problem-solving 
o Strong communication skills – oral and written; able to clearly and concisely express information (or data) to non-technical customers as well as peers and management. 
o Strong aptitude or interest in engineering business process 
o Aptitude to learn and work with an SAP ERP system. 
o Strong Microsoft Windows suite knowledge (Excel, Visio, PPT, Word etc...). 
o Ability to prioritize and multitask - flexibility to adjust and thrive in an environment with changing requirements, schedules and priorities for projects or assignments. 
o Reliability 
o Ability to work approximately 20 hours per week (Mon-Fri daytime) while attending school 


Local candidates are preferred for this position.

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