Customer Service Rep II

Title: Customer Service Rep II
Location: Pittsburgh, PA.
Duration: 8-9 Months (Until end of the year)
Shift: 8:30 am to 05:00 pm / 09:30 am to 06:00 pm (1st Shift)
 
Job Description:
·         Daily duties will consist of providing product information, promoting new product, and documenting interactions with end users of medical devices and accessories. 
·         Communication will occur by phone, email, and live chat. 
·         Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. 
·         First point of customer contact for general inquiries like product information. 
·         Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
 
Experience: 
·         1-5 years of experience in customer service, marketing promotions, or sales. 
 
Education: 
·         High-school/Associates or equivalent experience if applicable. Certification if applicable.
 
If you are available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please send the updated resume to srini@apninc.com along with a best time and number to reach you.
 
Your prompt response is highly appreciated. 
 
Thanks and have a blessed day ahead.
 
-
Thanks and Regards,
Srinivas Mallipog
Resource Executive
APN Software Services, Inc (www.apninc.com)
39899 Balentine Drive, Suite 385, Newark, CA 94560
Phone: 510-943-4054 / Fax 510-623-5055 
Email Id: srini@apninc.com

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