Revenue Cordinator

Title:- Revenue Cordinator (AR Deduction Resolution)
Location:- Alpharetta, GA
Duration:- 3 Months Contract
Tax Term: W2
"U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time."

Job Summary:
The DS (Deduction Specialist) provides support to the cash and deduction processes. 
The DS has broad scope and will support multiple ARAs (Accounts Receivable Analyst) across multiple customer portfolios, to include a high number of customer accounts and deduction volume in a specialized capacity.  
The position of specialization currently falls under two categories.

Job Description:
Promo deductions resolution, reporting and management. 
Maintain trend reporting in support of meeting DDO metrics and current promo DHB balance, identify issues and take appropriate actions to include engaging stakeholders for resolving issues. 
Customer and sales facing communications, weekly reporting, and will coordinate and lead weekly meetings with sales.
Credit memo processing in support of clearing non promo deductions, email invoices to customers, obtain deduction support from customer portals and index in CMS.  
In this capacity the DS collaborates with ARAs for assigned selection of validated deductions and approved write offs, to then issue credit memos and clear deductions across multiple ARA portfolios.
In-depth/comprehensive knowledge of customer payment and deduction practices is required as well as company cash and deduction policies, to support accurate decision making across all customer portfolios.
Additionally, the specialist will provide deduction trend reports and take appropriate action to assist in the improvement of deduction resolution cycle and the overall reduction of the deduction hanging balance (DHB).   
At times various ad hoc projects will be assigned in support of reducing incoming deductions and enabling root cause analysis performed by ARAs.  
The position will manage large volumes of data in various systems to aid in the analysis.  
Primary systems include SAP, BW, Siebel, MEI, Microsoft Excel and Customer portals.

Key Responsibilities (in descending order of importance):
1.        Promo deduction resolution, reporting and management
a.     Proficiently use various systems and databases to create routine sales customer team performance reports for open promo deductions.  Reports will include detailed commentary on the meaning of the report results as well as strategy and focus for remediation of negative trends.  Reports generated by the individual in this role will be distributed internally and externally. Proficiency measured for applied cadence and routine consistency.
b.     Review deduction support and identify deductions assigning correct reason code and owners for planning account and division.
c.     Coordinate with sales for sales review of deduction support, validation and clearing instructions for deductions.
d.     Support as a variable resource for deduction management in compliance with internal policies and SOX regulations for the ARA team.  Participate in ad hoc requests as needed.

2.     Credit memo processing and other AR and deduction support
a.     Retrieve deduction support prepared for valid deductions and approved for clearing.  Daily create credit memos for offsetting valid deductions.
b.     Send deduction support to customer support mailbox or upload directly and index in CMS
c.     Obtain deduction support from customer portals to upload and index into CMS
d.     Support as a variable resource for deduction management in compliance with internal policies and SOX regulations for the ARA team.  Participate in ad hoc requests as needed.

Business Experience:
·       BS/BA degree (or equivalent work experience)
·       2+ years of experience in accounts receivable or collections (or equivalent education)
·       Intermediate to Advanced knowledge of  Microsoft Windows, Excel and Word
·       Demonstrated analytical and problem solving skills
·       Ability to work independently, creatively and efficiently
·       Strong time management, planning and organizing skills
·       Thorough and detail oriented
·       Strong listening, verbal and written communication skills
·       Strong interpersonal skills

·       Ability to adjust quickly to new processes and procedures
·       Ability to work and make decisions independently in a fast paced environment
·       Ability to proactively identify and resolve problems
·       Team player who helps create a results focused and motivating team environment
·       SAP system experience a plus

Education Level/Degree:
·       BS/BA Degree in technical or logistics related program and/or 2+ years equivalent and related experience

If you are available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please send the updated resume to along with a best time and number to reach you.
Your prompt response is highly appreciated. 

Thanks and have a blessed day ahead.

Thanks and Regards,
Srinivas Mallipog
Resource Executive
APN Software Services, Inc (
39899 Balentine Drive, Suite 385, Newark, CA 94560
Direct: 510-943-4054
Phone: 510-623-5050- Extn 139/ Fax: 510-623-5055 
Email Id:

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