Proceeds with all day-to-day functional specific operations, and applies IT systems.* Prepares specialized routined report and correspondence, and/or statistics. * Maintains records and filing systems; types and/or enters data into computer systems, including Office application or specialized software packages. * Completes routine reports, in order to support decision processes in the area assigned. * Performs the administration of programs, projects, and/or processes specific to the organization unit served. * This position can be found in a number of organization settings / job families, incl. EHS, R&D, Marketing, IT, Sales, Legal, Project Management, HR, Finance, Customer Services, et al.. In general: Thinking is associated with the analysis of situations and interpretation of procedures to resolve problems within established frameworks. Performs "trouble-shooting", when issues are different in nature and complexity, and needs some deeper understanding of underlying principles. Position at these level provide support to less experienced operations staff on a regular base, in administrative or technological environment, and both internally and externally to customers. "Master Technician / Administrator": Vocationally trained positions that need high degree of practical experience and theoretical understanding to perform complex tasks in the related field of work. Work performed is issue-driven rather than determined by routined processes. In technical areas, incumbent deliver specialized services in isolated and exposed situation as stand-alone individual contributor (i.e. as Service Technician on customers building site, etc.) - or similar complex situations.For administrative operations, most of the situations in this level will be covered by the description displayed in the Leveling Core Chart - Professional (-? see there). 7 -10 years knowledge in basic theory and practise is minimum Both advanced practical and theoretical understanding and some significant advanced vocational experience is required to oversee and manage the diverse and relatively complex tasks in the related field of work.