| Description: Primary Job Duties and Responsibilities (Essential Job Functions)
Takes primary technical responsibility for an application involving multiple support personnel that is critical to the operation of the business; or serves as a technical project lead on an application implementation involving multiple application developers and/or contractors, or provides extensive knowledge and skill in a unique technical area. In one of these three capacities, evaluates user requests for new or modified computer programs to determine feasibility, cost, time required and compatibility with current systems and computer capabilities.
Consults with users to identify current operating procedures and clarifies program objectives.
Act as the technical lead for highly complex projects related to the development of new systems, architecture, applications or technology capabilities in support of business goals.
Provide technical support to diagnose, test and resolve system problems. Conduct research and fact-finding to develop or modify application programs.
Perform system analysis, software design and coding, testing, documentation, implementation and research activities as necessary for software implementation projects.
Provide customer support for package software and associated interfaces.
Consult with application users, evaluate user requests for new or modified computer applications and
associated interfaces to determine feasibility, cost and time required, compatibility with current systems and computer capabilities.
Perform advanced system analysis and design functions, handle critical development issues, research and analyze data.
May guide other analysts in the completion of assigned projects.
Provides technical input to assist in development of project planning.
Demonstration of advanced technical knowledge and an understanding of the company's information systems and business processes.
Effective translation of written and oral communications into system design specifications and design
specifications into specific applications.
Emphasis on identification and fulfillment of customer requirements.
Technical leadership on teams that results in contribution to achievement of team goals and objectives.
Analyze and solve complex business problems; mentor lesser experienced applications developers in problem analysis skills.
Perform responsibilities as directed within determined time frames and with a high degree of accuracy.
Establish and maintain effective work relationships within the department and the company.
Maintain sensitive and confidential information regarding company information.
Attend work on a regular basis and support the company's employee policies and procedures, including
workplace safety rules.
Ensures all compliance aspects of position are known and followed; understands and complies with all policies, codes and regulations applicable to position and company.
Bachelor's degree in management information systems (MIS), computer science, or related technical field; or equivalent work experience. (Typically four years of additional related, progressive work experience would be needed for candidates who do not possess a bachelor's degree. A minimum of two years additional directly related technical experience is required.)
A minimum of six years of experience in systems analyst or software application development.
Advanced knowledge of programming, integration and application security models; and proficiency with a variety of software development tools.
Experience in the utility industry, or in an environment whose scope, size and complexity are comparable.
Effective project management skills and ability to prioritize and handle multiple tasks and projects concurrently.
Business analysis aptitude including communications and interpersonal skills enabling an understanding of client's needs.
Knowledge of information technology terms, equipment, systems, functions and major vendors.
An expert understanding of deployment topologies (i.e. ensuring secure, highly available systems).
Effective oral and written communication skills.
Effective analytical, problem-solving and decision-making skills.
Availability for periodic on-call responsibilities.
Experience integrating Commercial off the Shelf (COTS) solutions within an environment with strong change and release management processes and procedures.
Technical knowledge with hands-on experience in: Accenture’s Customer/1 development, specifically in the functional areas of billing or service orders; Oracle and DB2 databases; COBOL; SQL; PL/SQL; JCL; Microsoft Visual C++; Microsoft Visual Studio; IBM-compatible mainframe; Unix servers.