Collections Specialist

Duration:  :  9 months with potential to extend
Location:     Andover, MA


More than 5 years professional experience. Education: Bachelor's Degree or equivalent unless otherwise specified. Monitor and maintain assigned accounts through follow up and possibly implement alternative payment options.Make collection and billing calls to reduce the lost assets of a company and delinquent payments. 


Senior Collections Specialist 

• A professional candidate with a strong collections background in business to business collections with a customer service/retention mindset. 
• A minimum of 5 years of experience working with a multimillion dollar portfolio. 
• SAP or similar ERP accounting application experience preferred. FSCM preferred but not required 
• Knowledge or experience working with Excel specifically (Vlookup and pivot tables a definite plus) 
• Understanding of Sox compliance (internal control standards) in a collections environment preferred experience 


Your Responsibilities: 
• Manage an active customer base of key accounts, with a portfolio size of $10 - $30 million dollars. 
• Contact clients with past due balances in the portfolio to obtain payment, payment commitment, and follow up on payment promises. 
• Meets or exceed targeted cash collections metrics, reducing past due, bad debt exposure, and other quantitative targets. 
• Accountable for reporting any disputed/short paid invoices, identifying root cause, and collaborating with various internal departments to expedite resolution/payment. 
• Escalate major collection issues with Management that may require special attention/support. 
• Assist the cash applications department with resolving payment application discrepancies ensuring adjustments are completed in a timely fashion. 
• Support and develop accounts receivable lean process improvements. 
• Prepare proposals for agency placement and write off to bad debt.

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