Senior ACH Specialist

ACH Specialist 
LOCATION: Deerfield, IL60015
Duration:3 months+
 
JOB TITLE - ACH Specialist 
 
The skill set we need is basic cash handling and technology experience.
 

This role will report directly to a Senior ACH Specialist and will be mainly responsible for customer transaction processing. 
This position’s hours can be from an 8 hour shift between 8:00 AM CST to 7:15 PM CST. 
Some holiday coverage will be necessary.
 
Responsibilities 
 
•            Process daily ACH, EFT, credit card and SEPA transactions for customers of the company
•            Engage in new customer setups, which requires communication with multiple parties, including co-workers, customers, banking representatives, and technical contacts
•            Maintain detailed records of transactions processed
•            Participate in the ongoing development of an automated system for transaction processing
•            Work in collaboration with other departments to resolve customer payment and technical issues
•            Prepare and maintain proper procedural documentation for compliance purposes
•            Accept other duties as assigned
 
Desired Experience
•            Bachelor’s degree preferred
•            0 – 2 years of experience
•            Understanding of ACH and ACH processing preferred, but not required 
•            1 to 2 years of cash handling and/or previous banking experience
•            Works well in a fast paced, team-oriented environment
•            Extremely comfortable working with computers and a variety of applications
•            Flexible and adaptable attitude toward work schedule (some holiday coverage)
•            Personal Traits:
o            Dependability is a must. May require some overtime in order to make sure the customer’s needs are met. 
o            Exceptional listening and communication skills - detailed, organized and process-oriented. 
o            Flexibility – must be able to multi-task, efficiently switch gears, and prioritize. Should be able to work well independently as well as in a team-oriented environment.
o            Takes ownership - able to learn quickly, maintain a high standard of service and quality control, be able to problem solve and deal with conflicts as they arise while maintaining a high degree of professionalism.
o            Goal-oriented - able to provide a sense of direction and persevere to achieve positive results, must be dedicated and have the ‘willing to get the job done” attitude
 
You can expect a fast-paced, fun, and challenging work environment, passionate and talented people to work with, and competitive salary commensurate with experience.

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