Order Specialist

Looking for 1 Customer Care Agent to support the customer care team. 
Must have strong SAP and Excel experience 

Summary of duties: 

• Process quotes for RFQs 
• Review and process Purchase Order 
• Manage order handling, expediting, customer communications; 
• Manage backlog and ensure purchasing has parts on order 
• Generate open orders status report for customer orders fulfillment 
• Expediting and escalation 
• Strong in SAP for generating quotes and booking orders 

Requirements: 
3-5 years related experience 
Strong SAP experience required 
Excel – able to use pivot tables and write macros 
High School diploma/GED 
Ability to communicate using English Strong focus on customer care and satisfaction 
Demonstrated ability to work under pressure and to meet deadlines and commitments

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