Location: Charlotte, North Carolina 28273
Duration: 12 Months With Possible Extension.
Job Title: IT Technician 2
Shift : 8 AM to 5 PM
Job Description:
Serves as primary support liaison between company and customer. Provides support to customers by resolving complex technical application problems. Maintains log of problems so that recurring problems can be reported to product development. Provides recommendations for improving team processes and procedures.