Job Opportunity for Gift Shop Manager at Oakland, CA with direct client. Please go through Detailed Job description below.
Duration: 3 Months with possible extension (depending on the performance). Contract only
Here is a brief Job description:
The Gift Shop Manager leads all efforts of the gift shop. Duties include maintaining a clean and cheerful gift shop environment; ordering and stocking new inventory; maintaining accurate bookkeeping and accounting of inventory and sales transactions; maintaining an inventory tracking and sales system; provide store inventory controls; create and maintain attractive merchandise displays; scheduling, training, and supervising Gift Shop volunteers; and providing extraordinary customer service.
- Complies with established hospital customer service standards by:
o Utilizing innovative approaches to improve service delivery.
o Maintaining a culture that promotes teamwork and values diversity.
o Accepting personal responsibility and accountability for customer service excellence.
o Creating an environment in which customers feel respected and diversity is valued.
o Communicating and listening effectively.
o Exhibiting a flexible and proactive approach to changes in the workplace.
o Demonstrating an understanding of the organization values and mission statement.
o Acknowledging the presence of customers and responding appropriately to their needs.
o Properly applying technical knowledge and skills.
o Taking initiative to go the extra mile to meet customers' needs.
o Demonstrating reliability and professionalism.
o Promptly solving problems and resolving complaints.
- Knowledge of and ability to perform all gift shop operations including:
o Open and close shop
o Handle sales
o Process incoming phone orders
o Train and supervise Gift Shop volunteers
o Order and monitor inventory and keep sales items fresh and exciting
o Maintain an inventory tracking and sales system
o Provide store inventory controls
o Create attractive merchandise displays and a bright, welcoming store atmosphere
o Maintain accurate accounting and bookkeeping
o Maintain gift shop profitability
If you have the above qualification and interested to apply please reply with your updated resume, contact no. and expected pay rate and I will contact you to discuss further.