Desciption:
Key Areas of Responsibilities
Import and export of bank statement/lockbox information which lists the details of the
customer deposits.
Book the remittances against the right customer accounts in SAP. All cash received should be
posted to the rights customers account without any unapplied/unidentified cash
Book and reverse journal entries
Transfer credits and debits across customer accounts.
Work closely with the credit team for all cash application exceptions or queries
Month end closing activities related to the cash application
Reconciliation of the cash intermediate accounts.
Handle customer queries
Efficiently execute the auto bank and EBS functions
Adhere to ICS/SOX requirements
KPI’s (Key Performance Indicators)
Cash Applicant
Apply cash within TAT- No. of receipts posted
Customer complaints-Error tracker
Overall productivity
SLA Targets
CSAT Score
Employee satisfaction
Quality/ICS
Knowledge management
Required Competences
Affinity to accounting
SAP knowledge
Communication skills
Structured
Diligent