Cash Application Specialist

Key Areas of Responsibilities
 Import and export of bank statement/lockbox information which lists the details of the
customer deposits.
 Book the remittances against the right customer accounts in SAP. All cash received should be
posted to the rights customers account without any unapplied/unidentified cash
 Book and reverse journal entries
 Transfer credits and debits across customer accounts.
 Work closely with the credit team for all cash application exceptions or queries
 Month end closing activities related to the cash application
 Reconciliation of the cash intermediate accounts.
 Handle customer queries
 Efficiently execute the auto bank and EBS functions
 Adhere to ICS/SOX requirements
KPI’s (Key Performance Indicators)
Cash Applicant
 Apply cash within TAT- No. of receipts posted
 Customer complaints-Error tracker
 Overall productivity
 SLA Targets
 CSAT Score
 Employee satisfaction
 Quality/ICS
 Knowledge management
Required Competences
 Affinity to accounting
 SAP knowledge
 Communication skills
 Structured
 Diligent

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