Contract Admin

12 Months
Bothell, WA

• Coordinating/administering all phases of service contract administration while ensuring accuracy and completeness 
 • Entitling customers’ contracts to ensure service is provided in accordance with service agreement as sold 
 • Ensuring customer billing accuracy per terms of agreement 
 • Providing support to Regional Managers, Inside Sales Reps, Sales Service Specialists, Field Service Engineers, Account Managers, and customers by researching and resolving issues in a timely manner. Escalating issues to Customer Service management as necessary. 
 • Frequently communicating task status using available tools, i.e. Salesforce, email, etc. 
 • Interfacing with internal departments to maintain correct and complete customer account and database information. 
 •Other activities as needed to effectively manage the life of a service agreement

Thank you,
Sachin P.,
510-402-1063
sachin@apninc.com

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