• Respond to purchase order requests submitted to APM SPS sourcing team which could be received by workflow, SPS sourcing email box, and via phone.
• Maintain effective communications with customers, managers, and vendors throughout parts events. Procure appropriate parts and approvals efficiently in order to resolve service parts issues in a timely manner. Issue purchase orders following established processes.
• Understand, review, and manage your personal performance metrics to maintain acceptable productivity.
• Escalate parts issues to the manager when necessary, maintain customer and vendor relations with a high degree of customer satisfaction.
• Receive and package product once received and ship to final destination.
• Maintain packaging inventory levels to support the program.
• Support the APM shipping & receiving team through various activities to keep maintain business flow
• Strategic materials sourcing
• Develop relationships with vendors
• Issue Purchase Orders
• Work closely with field and vendors on disputes
• Seek field approvals per established processes
• Review and drive weekly achievement metrics
• Maintain dock activities, including all shipping, receiving, and inventory functions
• Keep an open line of communication between Logistics and CSR’s
You are a part of
A high energy environment consistently focused on customer experience and continuous improvement. We work closely as a team, and success in this role will open ample opportunity in diverse environments.
To succeed in this role, you should have the following skills and experience
• Has a strong working knowledge of Microsoft products
• Independent operator who can make decisions that meet the departmental goals and intent without constant supervision.
• Handles multiple conflicting business problems simultaneously under time constraints.
• Strong interpersonal and communication skills.
• Experience using multiple data platforms with different GUI’s
• Excellent verbal and written communications skills
Thanks and Regards,
APN Software Services, Inc (www.apninc.com)
Email Id: Sawant@apninc.com