Pharmaceutical Customer Data Analyst

Duration: 6 months contract

Responsibilities: 
• Data Stewards are responsible for assessing and improving the quality of a pharmaceutical client’s customer data (Physicians, Organizations, etc.). 
• Using a combination of  data and tools, Data Stewards work with client’s data within their systems (MDM, CRM, etc.) and/or spreadsheets to review and verify data. 
• Data Stewards follow clear guidelines and instructions for stewarding the client’s data. 
• Additional responsibilities include: 
• Conduct research by utilizing internal databases and performing web searches to verify the properties of a record are accurate. 
• Resolve "unknown" entries by researching through internal references such as phone number reference tool or through external research by calling the physician’s office directly. 
• Provide on-going feedback to management of data issues and areas that require special attention. 
Skills and Experience Requirements: 
• Undergraduate degree (or actively pursuing) 
• Experience with IQVIA data and/or medical information (desired) 
• Fundamental understanding of relational databases, MDM, Informatica, CRM technologies (desired) 
• Detail oriented, good data entry, research, and analytical skills 
• Analytics and Reporting experience (desired) 
• Strong customer service skills with excellent verbal and written communications 
• Eagerness to learn, follow directions, and work independently 
• Proficiency in Microsoft Office including Excel, Access, and Word 
• SQL experience desired 
Additional Information: 

• Hours: Client Requirement for Onsite presence for 40 hours per week. Monday through Friday between the hours of 9:00 am and 5:00 pm US EST. 
Qualification Questions 
• How many years of Pharmaceutical experience do you have? 
• How many years of SQL experience do you have? 
• Have you completed the following level of education: Bachelor's? 
• Are you in Lexington, MA?

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