Accounting Support 3

Job Title: Accounting Support 3
Positions: 3
Location: Cary, NC
Duration: 4 Months Contract
Shift: 8:00am to 5:00pm
 
Job Description:
Required Skills:
·         Min 2 yrs experience assisting customers with billing inquiries, dispute resolution, payment posting issues. 
 
Responsibilities:
·         Proven ability to deal with customer concerns via telephone in a friendly and positive manner, to include listening to the nature of concern, demonstrated problem solving
·         Proven ability to follow process, obtain required materials/documentation, meet government and business/quality requirements/deadlines (i.e., SOX, ISO, FDA)
·         Demonstrated ability to act as liaison with customer, management, and other teams/organizations, proactively managing customer relations
·         Proven ability to conduct analysis (i.e., data research/validation) and provide recommended solutions
·         Perform all tasks to ensure that the customer invoiced correctly “the first time”.Prepares, verifies, processes and maintains a variety of one or more general accounting functions or documents. 
·         Reconciles complex transactions and accounts. 
·         Uses office automated systems to input data, generate reports, conduct specialized research projects and respond to inquiries. 
·         May maintain a complete and systematic set of transactions in a specific phase of accounting.

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