Service Support Specialist

Location:            Rancho Cordova, CA 95670
 
Duration:            6 Months With Possible Extension.
 
 Job Title:            Service Support Specialist

 Shift       :            8:00 AM to 5:00 PM.
 
 
 
Job Description:
Conduct research, statistical reporting, analyze data. 
Coordinate training and documentation compliance. 
Responds to customer inquiries via hotline, emails, or other written forms in timely fashion; route and resolve information requests. Coordinates documentation change management in product lifecycle management system. 
System administrator for electronic document management. 
Facilitate weekly meetings and manage minutes. 
Special projects as assigned.

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