Customer Service Rep II

Hi,

 
Customer Service Rep II 
Alpharetta GA
9+ Months


Description:

Candidates need to be available to work the following shift hours: 
These are 8 Hour shifts with 30 min lunch breaks and start times between the following hours: 
Monday - Friday 8:00 am-8:00 pm 

Your Profile 
• Customer support / call center experience required. 
• Prior experience supporting healthcare equipment is a plus 
• Problem solving skills and resourcefulness 
• Effective written, verbal, and interpersonal communication skills required. 
• Able to diagnose problems, apply effective solutions and determine follow up actions with minimum direction. 
• Good prioritization, time management, and organizational skills 
• Ability to utilize MS office and other CRM products and applications, such as SAP and Salesforce 
• Ability to type and accurately document customer service records. 
• Demonstrate schedule flexibility. 
• Passionate in delivering the best customer experience possible

Thanks and Regards,
Swapnil Sawant
APN Software Services, Inc (www.apninc.com)
39899 Balentine Drive, Suite 385, Newark, CA 94560
Phone: 510-943-5241 / Fax 510-623-5055 
Email Id: Sawant@apninc.com

  

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