* Resolves credit problems at all levels, and monitors the collection of past-due accounts. * Makes customer visits with sales to resolve disputed balances and credit issues. * Minimizes bad debts by using root cause analysis. * Identifies reasons for non-payment and recommends actions to be taken. * Recommends credit extensions and/or legal action where necessary; maintains relationships with credit agencies. * Works closely with managers to ensure awareness of any actions and/or problems affecting their relationship with the customers. * May make credit approval decisions within prescribed limits. * Initiates a collection system to provide for the prompt identification of past due accounts. * Responsible for credit evaluation and setup of new accounts.