AV Technician

Duration: 12 months
Location: Reston VA 20190
Looking for Audio, Video, PC/Laptop and Infrastructure technician 
Job Description:
The Technology, AV and Customer Support Technician is responsible for the overall support, operations, maintenance and functionality of all Audio Visual Equipment, Presentation System and Technology Infrastructure at the Conference Center.
Primary AV and Technology Responsibilities:
•       First Line Technical and Customer Support for the Conference Center
•       Maintain and troubleshoot all Audio Visual Presentation System and Infrastructure
•       Troubleshoot PC/Laptop problems for our Customers to include connectivity Wi-Fi and Presentation projection and Resolution related issues.
•       Maintain and Troubleshoot the Center’s PC, Systems and Network Infrastructure
•       Setup, Operate and Maintains the Video Conferencing System and Infrastructure
•       Setup, Operate and Maintain the Audio Conferencing System and Infrastructure
•       Setup, Operate and Maintains Lighting Console and Infrastructure
•       Create Lighting Show cues for Auditorium Events – walk-in, show, video, walkout and special presenter cues
•       Serve as the AV/Technical Liaison for the Studios, Third Party Vendors and Customers
•       Setup, Operate and Maintain the audio mixer
•       Mixes the multiple channels feeding audio into the Venue
•       Operate and Maintain Microphones
•       Operate the Front and Rear Cameras in the Auditorium
•       Setup, Operate and Maintain all Projectors, Plasmas and LED/LCD Displays
•       Responsible for Auditorium events roles – Floor Manager, Audio Operator, AV Source Switcher, Lighting Operator and AV Support Technician
•       Responsible for maintaining all video switch infrastructure – all Input sources and Output sources
•       Manage all audio and video data used at the Conference Center
Customer Support Responsibilities
•       Monitor all activity on the main floor while providing excellent customer service for Customers, Sales Teams and Staff
•       Responsible for day-to-day operations and floor management
•       Responds promptly to all general phone calls at the center
•       Keeps CVC floors secure and monitors restricted access
•       Provides opening/closing day procedures and room setups
•       Assist Sales Teams on day-of Customer Visits
•       Assist with Customer logistic requirements
•       Communicate critical information to sales reps, presenters, catering and conference center staff
•       Be aware of and act accordingly to Executive Office requirements when Senior Executives are present
•       Be aware of and act accordingly to the cultural aspects of visits for proper greeting and engagement
•       Monitor and Maintain all Digital and Welcome signage boards
•       Serve as Technical Support, Security and Operations liaison for day-of activity
Functional Job Description:
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require a Bachelor's degree and 2-4 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a project leader or manager
Daya Poojary
APN Software Services INC
39899 Balentine Drive, Suite 385, Newark, CA 94560
Phone: 510-857-5736
Fax: 510-623-5055 

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