Contract Administrator

Duration: 12 months with possible extension
Location: Bothell WA 98021


Coordinating/administering all phases of service contract administration while ensuring accuracy and completeness 
• Entitling customers’ contracts to ensure service is provided in accordance with service agreement as sold 
• Ensuring customer billing accuracy per terms of agreement 
• Providing support to Regional Managers, Inside Sales Reps, Sales Service Specialists, Field Service Engineers, Account Managers, and customers by researching and resolving issues in a timely manner. 
    Escalating issues to Customer Service management as necessary. 
• Frequently communicating task status using available tools, i.e. Salesforce, email, etc. 
• Interfacing with internal departments to maintain correct and complete customer account and database information. 
•Other activities as needed to effectively manage the life of a service agreement 

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