Duration: 12 months Contract
Administers requests for contractual forms and documents and customer contracts in accordance with agreed upon terms. Maintains all required documentation to support contract administration. Assists in the resolution of routine contract problems. Identifies routine issues that may affect the planned results and make recommendations for resolution.
The Contract Administrator position resides in a strategic and dynamic environment within the service organization. The position is responsible for booking, auditing, maintaining service agreements, maintaining documentation and ensuring contracts are accurately managed to prevent negative impacts to revenue recognition and customer satisfaction. This is an excellent opportunity for individuals looking for a challenging role. Responsibilities Track costs associated with installation of equipment and creating the framework for paperwork flow Create warranty contracts: audits/checks- confirm correct start/end, look for bundled lease arrangements; modify/cancel existing agreements Create service contracts in SAP: audits/checks to ensure correct pricing, start/end dates, signatures, deliverables, coverage, changes Confirm Customer PO or alternative budget acknowledgements Sales/Customer interface to address service agreement related issues are addressed in a timely and effective manner Issue credits/rebills as required Assess key reports, monitor changes serve as contract resource addressing stakeholder questions and working to resolve issues