Duration: 8 months
Location: Buffalo Grove, IL
Key focus for this position will be to perform hourly monitoring and proper releasing of all entitlement Verification Holds for strategic customer.
Position will be located in Buffalo Grove
Person will need to notify NA Contracts Admin team (via email) to confirm any new units discovered for this customer’s contracts, and as identified via the Entitlement Verification Hold.
Follows and enforces internal processes and internal quality controls.
Ensures contract data has full integrity and compliance to all policies and procedures referring to entitlement in the system.
Works closely with the internal teams and management to resolve issues. Prepares data as needed.
• Strong professional customer interaction skills
• Strong problem solving skills
• Professional work behaviors, flexible and good time management skills
• Associates Degree or equivalent work experience necessary.
• 0-3 years’ experience